Opioid/Substance Use Disorder Resource Center

Resources for You

Living with a substance use disorder is never easy. Whether you are a person living with a substance use disorder, caregiver of a person living with a substance use disorder, concerned parent, guardian, spouse or friend, Highmark Wholecare can help. See the resources below to find local services and treatment options for all forms of substance misuse, including opioids, as well as other helpful recovery and support resources.

COVID-19 Resources

Since early 2020, our lives have been changed by COVID-19. Many people are struggling with their mental health, substance misuse, or both. It is common to have anxiety about how the pandemic is affecting you and your loved ones. Sometimes these feelings can become overwhelming. Many of the resources on this page can help. 

Some people start with calling the number on the back of their insurance card. Another great place to start is with your Behavioral Health Managed Care Organization (BH-MCO). All PA HealthChoices members are assigned a BH-MCO by county. Call your BH-MCO and ask to speak with a case manager or someone who can help to meet your specific need(s).




Community Behavioral Health (CBH) 



Community Care Behavioral Health Organization (CCBHO) 


Adams, Allegheny, Bradford, Berks, Blair, Cameron, Carbon, Centre, Chester, Clarion, Clearfield, Clinton, Columbia, Elk, Erie, Forest, Huntingdon, Jefferson, Juniata, Lackawanna, Luzerne, Lycoming, McKean, Mifflin, Montour, Monroe, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Warren, Wayne, Wyoming, York

Magellan Behavioral Health of Pennsylvania (MBH)















Cumberland, Dauphin, Lancaster, Lebanon, Perry


Franklin, Fulton

Value Behavioral Health 


Armstrong, Beaver, Butler, Crawford, Fayette, Greene, Indiana, Lawrence, Mercer, Washington, Westmoreland, Venango

  • Pennsylvania Support & Referral Helpline
    • Find help close to home. Call 1-855-284-2494 (TTY: 724-631-5600)
  • PA Department of Drug and Alcohol Programs (PA DDAP) COVID-19 Site
  • PA Department of Human Services (DHS) Resources for Mental Health
  • PA Department of Human Services (DHS) Coronavirus-Related Resources
  • PA 211 - UnitedWay
    • Find help with bills, housing, after-school programs, and more. You may also dial 2-1-1 or text your zip code to 898-211. Calls/texts are answered 24/7.
  • National Alliance on Mental Illness (NAMI) Helpline: Talk to a trained crisis staff who understands and can help. Call 1-800-950-NAMI (6264). Calls are answered Monday through Friday, 10 am-8pm ET. Also, you can text “NAMI” to 741741. Texts are answered 24/7.
  • National Suicide Prevention Lifelines
    • National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
    • Línea Nacional de Prevención del Suicidio: 1-888-628-9454
  • Pennsylvania Get Help Now Helpline for Substance Misuse: This is the preferred pathway for all Pennsylvanians to find help for substance misuse. Calls are confidential and answered 24/7. Call 1-800-662-4357. Follow the prompts to select English or Spanish.

This information is issued on behalf of Highmark Wholecare, coverage by Gateway Health Plan, which is an independent licensee of the Blue Cross Blue Shield Association. Highmark Wholecare serves a Medicaid plan to Blue Shield members in 13 counties in central Pennsylvania, as well as, to Blue Cross Blue Shield members in 14 counties in western Pennsylvania. Highmark Wholecare serves Medicare Dual Special Needs plans (D-SNP) to Blue Shield members in 14 counties in northeastern Pennsylvania, 12 counties in central Pennsylvania, 5 counties in southeastern Pennsylvania, and to Blue Cross Blue Shield members in 27 counties in western Pennsylvania.

Copyright 2023 by Highmark WholecareSM