Nondiscrimination Notices

Highmark Wholecare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

View the Medicaid Nondiscrimination Notice

View the Medicare Nondiscrimination Notice

Text Messaging Guidelines and Privacy Guidelines

Your health care is important to us. In order to provide you with the best care, we may send you text messages about your health care. You currently receive texts about your health care such as health tips and reminders. These texts may include sensitive health information specific to your needs. There is a chance that these texts may be diverted and read by a third party. If you do not text STOP, we will continue to send you texts and you understand these texts may be diverted.

This information is issued on behalf of Highmark Wholecare, coverage by Gateway Health Plan, which is an independent licensee of the Blue Cross Blue Shield Association. Highmark Wholecare serves a Medicaid plan to Blue Shield members in 13 counties in central Pennsylvania, as well as, to Blue Cross Blue Shield members in 14 counties in western Pennsylvania. Highmark Wholecare serves Medicare Dual Special Needs plans (D-SNP) to Blue Shield members in 14 counties in northeastern Pennsylvania, 12 counties in central Pennsylvania, 5 counties in southeastern Pennsylvania, and to Blue Cross Blue Shield members in 27 counties in western Pennsylvania.