Over-the-Counter Products

Your Quarterly Benefit Allowance for Everyday Health

With Highmark Wholecare, getting your over-the-counter products and medications has never been easier. This benefit allows you order and save money on the health products you use most! Just use the catalog and order form provided below.

Over-The-Counter Catalog (OTC)

* Please review the most up to date version of the Over-The-Counter Catalog, before placing an order.

You can place an order for Over the Counter products via the Fieldtex website.

Fieldtex Customer Service number - 1-855-350-0074
TTY Hearing impaired: 711

Contact Highmark Wholecare 1-800-685-5209 from 8:00 AM-8:00 PM, Eastern Time:
7 Days a week from October 1^st through March 31^st
*From April 1^st through September 30^th our business hours are 8:00 AM-8:00 PM, Monday through Friday.

This information is issued on behalf of Highmark Wholecare, coverage by Gateway Health Plan, which is an independent licensee of the Blue Cross Blue Shield Association. Highmark Wholecare serves a Medicaid plan to Blue Shield members in 13 counties in central Pennsylvania, as well as, to Blue Cross Blue Shield members in 14 counties in western Pennsylvania. Highmark Wholecare serves Medicare Dual Special Needs plans (D-SNP) to Blue Shield members in 14 counties in northeastern Pennsylvania, 12 counties in central Pennsylvania, 5 counties in southeastern Pennsylvania, and to Blue Cross Blue Shield members in 27 counties in western Pennsylvania.

Health benefits or health benefit administration may be provided by or through Highmark Wholecare, coverage by Gateway Health Plan, an independent licensee of the Blue Cross Blue Shield Association (“Highmark Wholecare”). Highmark Wholecare offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.

Medicare Ombudsman Website Best Available Evidence

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