GateTech: The Next Step for Highmark Wholecare

Introducing Highmark Wholecare’s Transformative Initiative

What is GateTech? GateTech is an operations and technology transformation initiative that Highmark Wholecare is undertaking to better care for the whole person in all communities where the need is greatest.

If you have any questions or concerns, contact your Provider Relations Representative or call Customer Service.

Frequently Asked Questions

PNC Claims Payment and Remittance Services (CPR)

New Paper Claims Submission Address

Highmark Wholecare Medicare Assured PO Box #93 Sidney, NE 69162

Highmark Wholecare (Medicaid) PO Box #173 Sidney, NE 69162

*These are effective beginning 10/1

This information is issued on behalf of Highmark Wholecare, coverage by Gateway Health Plan, which is an independent licensee of the Blue Cross Blue Shield Association. Highmark Wholecare serves a Medicaid plan to Blue Shield members in 13 counties in central Pennsylvania, as well as, to Blue Cross Blue Shield members in 14 counties in western Pennsylvania. Highmark Wholecare serves Medicare Dual Special Needs plans (D-SNP) to Blue Shield members in 14 counties in northeastern Pennsylvania, 12 counties in central Pennsylvania, 5 counties in southeastern Pennsylvania, and to Blue Cross Blue Shield members in 27 counties in western Pennsylvania.