Highmark Wholecare has partnered with Voiance Language Services to address the needs of our Limited-English-Proficient (LEP) community. Using a toll-free number, you will be able to connect with a bilingual interpreter here in the United States in any of 200 languages.
Voiance interpreters undergo 120 hours of training focused on medical terminology. Voiance’s training model was used as a reference by the National Council on Interpreting in Healthcare to inform the development of national certification standards.
For more information on Voiance and how to sign-up to access an interpreter, you can call (866) 742-9080 ext 1 or visit our page on the Voiance website: http://www.voiance.com
To sign up for Voiance’s service, simply fill out the online sign-up form: http://www.voiance.com
Centers for Medicare and Medicaid Serviceswww.cms.gov
As of July 1, 2001, the Health Care Financing Administration (HCFA) is now the Centers for Medicare & Medicaid Services (CMS).
Department of Health and Human Serviceswww.hhs.gov
The Department Of Health And Human Services is the United States government's principal agency for protecting the health of all Americans and providing essential human services, especially for those who are least able to help themselves.
National Institute of Healthwww.nih.gov
NIH is the steward of medical and behavioral research for the Nation. Its mission is science in pursuit of fundamental knowledge about the nature and behavior of living systems and the application of that knowledge to extend healthy life and reduce the burdens of illness and disability. The goals of the agency are as follows: 1) foster fundamental creative discoveries, innovative research strategies, and their applications as a basis to advance significantly the nation's capacity to protect and improve health; 2) develop, maintain, and renew scientific human and physical resources that will assure the Nation's capability to prevent disease; 3) expand the knowledge base in medical and associated sciences in order to enhance the Nation's economic well-being and ensure a continued high return on the public investment in research; and 4) exemplify and promote the highest level of scientific integrity, public accountability, and social responsibility in the conduct of science.
Center for Disease Controlwww.cdc.gov
The Centers for Disease Control and Prevention (CDC) is recognized as the lead federal agency for protecting the health and safety of people - at home and abroad, providing credible information to enhance health decisions, and promoting health through strong partnerships. CDC serves as the national focus for developing and applying disease prevention and control, environmental health, and health promotion and education activities designed to improve the health of the people of the United States.
Agency for Healthcare Research and Qualitywww.ahrq.gov
The Agency for Healthcare Research and Quality (AHRQ) research provides evidence-based information on health care outcomes; quality; and cost, use, and access. Information from AHRQ's research helps people make more informed decisions and improve the quality of health care services. AHRQ was formerly known as the Agency for Health Care Policy and Research.
Agency for Toxic Substances and Disease Registrywww.atsdr.cdc.gov
The mission of the Agency for Toxic Substances and Disease Registry (ATSDR), as an agency of the US Department of Health and Human Services is to serve the public by using the best science, taking responsive public health actions, and providing trusted health information to prevent harmful exposures and disease related to toxic substances. ATSDR is directed by congressional mandate to perform specific functions concerning the effect on public health of hazardous substances in the environment. These functions include public health assessments of waste sites, health consultations concerning specific hazardous substances, health surveillance and registries, response to emergency releases of hazardous substances, applied research in support of public health assessments, information development and dissemination, and education and training concerning hazardous substances.
Food and Drug Administrationwww.fda.gov
The Food and Drug Administration is one of the nation's oldest and most respected consumer protection agencies. Stated most simply, FDA's mission is to promote and protect the public health by helping safe and effective products reach the market in a timely way, and monitoring products for continued safety after they are in use.
Health Resources and Services Administrationwww.hrsa.gov
The Health Resources and Services Administration's mission is to improve and expand access to quality health care for all. Its goal is moving toward 100 percent access to health care and 0 health disparities for all Americans. The Access Agency of the U.S. Department of Health and Human Services, HRSA assures the availability of quality health care to low income, uninsured, isolated, vulnerable and special needs populations and meets their unique health care needs.
Substance Abuse and Mental Health Services Administrationwww.samhsa.gov
SAMHSA is the Federal agency charged with improving the quality and availability of prevention, treatment, and rehabilitative services in order to reduce illness, death, disability, and cost to society resulting from substance abuse and mental illnesses.
American's with Disabilities Act Homepagewww.ada.gov
The American's with Disabilities Act website is an information resource for changing regulations and information regarding the American's with Disabilities Act.